Allam Ahmed, SPRU – University of Sussex, UK
Mohamed Elhag, Parsons Brinckerhoff, Qatar
Aimed at managers of corporations and government policy makers, Smart KM Model is not just a book that provides information, but a tool to help ensure KM becomes part of organizational culture.
Drawing on their own research, and synthesizing the work of others in the area, the book discusses the process of managing knowledge within organizations including the creation, acquisition, transfer and use of knowledge, both within and between organizations.
Using case studies to elucidate discussions, the authors demonstrate the transformative potential of Knowledge Management to deliver organisational excellence, if strategically embedded.
Smart KM Model offers insight into knowledge management processes, the challenges in introducing an effective knowledge management regime, and offers the Smart KM Model as a tool to overcome challenges.
“This book is an excellent example of knowledge brokering. The authors have drawn on their own research; they have synthesized the work of others and presented their work for the benefit of two particular groups. Those groups are managers of corporations and government policy makers”
Professor Geoffrey Oldham
Former Chairman United Nations Committee on Science and Technology for Development,
Former Director of SPRU, University of Sussex , UK
“Throughout my twenty year career working in large global companies I have seen many attempts fail at creating competitive advantage above their rivals, and until this book, I have not found a resource that provides a straightforward yet powerful model to assist. The well known authors are at the leading edge of this relatively new and underdeveloped discipline, and have left no stone unturned to bring a thorough and straightforward framework to drive success in your organisation”
Director, World Service Capabilities, Service Network Engineering, American Express, UK